Education section

  • List your most recent qualification first
  • Include: Qualification name, Institution, Year completed (or “expected”)
  • Example: Diploma in Business Administration, Cullen University College, 2025

Work experience section

For each role, include: Job Title, Company Name, Dates (Month/Year , Month/Year), then 3 or 4 bullet points describing what you did.

Use strong action verbs: Managed, Coordinated, Delivered, Increased, Trained, Reduced, Organized.

Focus on achievements, not just duties:

  • ❌ “Responsible for customer service”
  • ✅ “Handled 50+ customer inquiries daily, resolving 90% on first contact”

Skills section

List 6-10 relevant skills a mix of:

  • Technical/hard skills (e.g., Microsoft Excel, Social Media Management, Bookkeeping)
  • Soft skills (e.g., Team Leadership, Problem-Solving, Communication)

Only list skills you can genuinely demonstrate if asked about them in an interview.

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